Remote or hybrid working was initially triggered by COVID-19 which caused many firms to implement remote working virtually overnight.
However many firms have not returned to the previous norm of full-time office work because offices have been shut, people like the better work-life balance plus many other reasons. But this new norm of remote working is causing individuals and firms many challenges.
However, while remote or hybrid working is here to stay, it has caused organisations many problems; namely:
- Reliance on staff’s own infrastructure for security, support and reliability.
- Organisations need an infrastructure to support remote working such as (a) staff can securely assess systems and data (b) communication tools to allow remote working and (c) ensuring applications and business processes work remotely.
- Enhanced cyber policies and cyber monitoring are required
- Staff contracts need to be extended to cover remote/hybrid working
- Organisations also need to be aware of the well-being issues of working remotely
- Technology support models need to remote working
- Business Continuity Planning (BCP) needs to cope with remote working
- Business processes need to cater for remote working
- Remote working will cost firms and they will need to fund it
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