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Change is now key for the normal running of organizations and this is evidenced by phrases such as “change as usual”.
Organisations need to change themselves to keep up with the constant change in their external environment.
Therefore, it is important that organisations can implement change successfully otherwise they will struggle to operate and even potentially fail.
However, despite the importance of implementing change successfully and an entire industry in place
around to support change (such as consultancy, methodologies, training courses, books, etc.) the record
of implementing change is extremely poor.
This means organisations need to develop a capability and the ability to implement change successfully.
This capability covers many areas such as skilled staff, a supportive culture, suitable processes, suitable
controls, etc.
In the attached WHITE PAPER, Paul discusses the seven capabilities that organisations need to implement change successfully.
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